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Check-in
18Jan2026Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Carr Federal Libre 307 Cancun-Tulum, Alfredo V. Bonfil, Mexico, ROO 77580
-
Near Bahia Petempich Beach
Great
8.4
/10
4.5
4.4
/5

Waldorf Astoria Riviera Maya is a 5-star beachfront resort offering luxurious accommodations set amidst verdant-green mangroves. The property features three restaurants, two bars, several pools, and a world-class spa. Guests can enjoy direct beach access on 41 hectares of picturesque coastline.

Rooms & Amenities

The Waldorf Astoria Riviera Maya offers 173 luxurious rooms and suites, each with air conditioning, a TV, and a private bathroom with free toiletries. Selected rooms include a private balcony and soaking tub. Upgrading to a Presidential Suite grants additional space with a pool table and gourmet kitchen.

Dining & Drinks

Dining options at Waldorf Astoria include three restaurants offering regional and international cuisine alongside lighter fare. Guests can enjoy meals with panoramic ocean views from indoor and outdoor seating areas. The hotel's bars serve crafted cocktails and refreshments.

Leisure & Activities

Leisure activities include access to multiple pools, a private beach, and non-motorized water sports. The Waldorf Astoria Spa features 21 treatment rooms, offering a range of holistic treatments infused with local traditions. Guests can engage in guided nature walks and cooking classes.

Services & Location

The resort provides a 24-hour front desk, concierge service, and event facilities for both personal gatherings and business meetings. Waldorf Astoria Riviera Maya offers transportation services from Cancún International Airport, located 15 km from the hotel.

Must-do experiences

  • Indulge in Tacos de Pescado at El Pato in Playa del Carmen.
  • Visit the ancient ruins of Tulum for breathtaking ocean views.
  • Explore the vibrant markets of Cancun for local crafts and foods.
  • Relax at Xel-Há Park, a natural aquarium perfect for swimming.
  • Tour the Frida Kahlo Museum in Coyoacán for a cultural delight.
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
2 persons
680 sq. feet 
1 King-size bed
Shower
Coffee machine
King Room Oceanfront View
2 persons
680 sq. feet 
1 King-size bed
Shower
Coffee machine
Oceanfront Queen Room Two Queen Beds
2 persons
680 sq. feet 
2 King Size Beds
Shower
Coffee machine
King Suite Oceanfront
2 persons
1035 sq. feet 
1 King-size bed
Shower
Coffee machine
Click button to see more rooms
Show all rooms
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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Fireplace

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Sports trainer

Guest Parking

  • Dryer

Services

  • Valet parking
  • Pet amenities available
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots
  • Board games
  • Children's menu

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Full body massage
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
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Dining Onsite

Waldorf Astoria Riviera Maya offers an enticing array of dining venues that blend local charm with international flavors. Guests can indulge in family-friendly atmospheres while enjoying thoughtfully curated menus inspired by Mexican and global culinary traditions.
Waldorf Astoria Riviera Maya Alfredo V. Bonfil Restaurant photo
Waldorf Astoria Riviera Maya Alfredo V. Bonfil Restaurant photo
Waldorf Astoria Riviera Maya Alfredo V. Bonfil Restaurant photo

Chaya

International
Ambiance
Family-friendly setting that invites guests to relax and connect over meals.
Key Offerings
The menu features a delightful range designed to cater to various tastes, emphasizing inclusive options for all diners.
Reservation
Recommended.
Open for breakfast and dinner.

JA'O

Mexican
Ambiance
Modern and family-friendly, creating a vibrant space where everyone can enjoy the flavors of Mexico.
Key Offerings
A range of authentic Mexican dishes designed to showcase regional ingredients, perfect for lunch and dinner gatherings.
Reservation
Recommended.
Open for lunch and dinner.

MALPEQUE

International
Ambiance
A modern and family-friendly atmosphere, ideal for enjoying meals together.
Key Offerings
The culinary creations celebrate global influences while providing a welcoming space for family dining.
Reservation
Not specified.
Hours vary.

Location

Carr Federal Libre 307 Cancun-Tulum, Alfredo V. Bonfil, Mexico, ROO 77580
Map view
Carr Federal Libre 307 Cancun-Tulum, Alfredo V. Bonfil, Mexico, ROO 77580
Explore Alfredo V. Bonfil
Explore the Riviera Maya
Top Attractions
Activities
Dining
Entertainment
Bahia Petempich Beach
10-minute drive
A serene beach featuring soft sand and calm waters, ideal for swimming and sunbathing. Perfect for families and couples.
Moon Palace
Moon Palace
10-minute drive
A luxurious resort offering a range of amenities including a spa, pools, and fine dining options. Great for relaxation and leisure.
Moon Palace Golf Club
10-minute drive
An 18-hole championship golf course designed for players of all skill levels, surrounded by stunning landscapes.
Petempich Bay
10-minute drive
A tranquil bay perfect for water sports like kayaking and paddleboarding, offering breathtaking views of the Caribbean Sea.
Water Sports at Petempich Bay
10-minute drive
Enjoy thrilling activities such as snorkeling and kayaking available for rent. Ideal for thrill-seekers of all ages.
Yoga Retreats
10-minute drive
Relaxing yoga sessions offered at nearby wellness centers. A perfect way to unwind and rejuvenate during your stay.
Cultural Market Visits
10-minute drive
Experience local craftsmanship and culinary delights at vibrant markets. Great for immersing in the local culture.
La Gondola
10-minute drive
Italian cuisine with a cozy atmosphere featuring handmade pastas and fine wines. Reservations recommended for dinner.
Los Cabezones
10-minute drive
A casual eatery serving authentic Mexican dishes like tacos and ceviche. Family-friendly with vegetarian options available.
El Campanario
10-minute drive
Fine dining experience with seafood specialties and stunning sunset views. Ideal for romantic dinners by the beach.
Moon Palace Arena
10-minute drive
A vibrant venue hosting live music and performances. Check the schedule for weekly events like concerts and shows.
Local Bars
10-minute drive
Charming local bars with a relaxed vibe, perfect for cocktails and mingling. Often feature live music and a lively atmosphere.
Getting around
City Centre
Alfredo V. Bonfil35 min  ·  14.4 mi
Airports
Cancun International Airport (CUN)24 min  ·  9.6 mi
Isla Mujeres, Quintana Roo (ISJ)65 min  ·  26.8 mi

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.4
8.4/10 based on 33 reviews
William
United States, February  2025
5.8/10

I had a wonderful stay at Waldorf Astoria Riviera Maya. The premises and rooms are absolutely stunning, offering a luxurious and comfortable experience. However, the dining options didn't quite meet my expectations, as some meals were disappointing for the price. 🌴🍽️

Rooms
8.0
The King Room with Oceanfront View was beautiful, featuring great linens and fabulous amenities.
Service
10.0
The service was excellent, with attentive poolside staff who took care of every detail.
Location
10.0
The location is serene, away from the hustle and bustle of Cancun, but conveniently close enough to explore.
Dining
6.0
Dining was mixed; some dishes, like those at the Malpeque restaurant, really stood out, but others didn't justify the high prices.
Facilities
9.0
The hotel offers excellent facilities, including room service, tours, and a refreshing pool.
Michael
United States, December  2024
6.0/10

My stay at Waldorf Astoria Riviera Maya was fantastic overall, though I did have some concerns about the dining options. The service was perfect, and the room views were amazing. I spent three nights before heading to Tulum, and it was a perfect way to unwind. However, some dining experiences didn't meet my expectations, especially considering the prices.

Rooms
10.0
I stayed in a King Room with Oceanfront View, and it was beautiful and luxurious. The linens were great and the room was impeccably clean.
Service
10.0
The staff truly made my experience nice. They were incredibly attentive and even offered to clean my sunglasses poolside, which I found very thoughtful.
Location
9.0
The hotel is set away from the hustle and bustle of Cancun, which I appreciated. It felt like a tranquil oasis with stunning ocean views.
Dining
7.0
While I loved the ambiance of the hotel, I found some dining options, like the Malpeque restaurant, to be hit or miss. I enjoyed the cauliflower dish, but some meals could have been better for the price we paid.
Facilities
9.0
The facilities were excellent, including room service and the ability to use golf carts to explore nearby areas. Everything felt well-maintained and inviting.
Bert
United States, November  2024
6.8/10

I recently had a lovely three-night stay at the Waldorf Astoria Riviera Maya, where I enjoyed beautiful and luxurious accommodations. The attentive service and cleanliness throughout the hotel were really good. However, I found the dining options to be expensive for the quality provided. Overall, it was a fantastic place to unwind before continuing my journey to Tulum. 😊

Rooms
10.0
The King Room with Oceanfront View was lovely, featuring beautiful decor and comfortable amenities.
Service
10.0
The staff provided perfect service, making my stay even more enjoyable with their attentiveness.
Location
9.0
Although the hotel isn't in the bustling area of Cancun, the serene setting was worth every penny.
Dining
7.0
While I enjoyed the dining experience overall, some dishes were quite pricey and not up to par with expectations.
Facilities
9.0
The poolside services were good, with staff offering refreshing nibbles and even cleaning my sunglasses!
Charles
United States, October  2024
7.4/10

I had an very nice stay at Waldorf Astoria Riviera Maya! The service was on point and the ocean view from my King Room was absolutely stunning. I enjoyed three nights of blissful relaxation. However, the dining experience was a bit hit or miss, with some meals not living up to expectations. Overall, a luxurious getaway! 🌊✨

Rooms
10.0
My King Room with an oceanfront view was beautifully decorated and luxurious. Fresh linens and great amenities made it a comfortable stay.
Service
10.0
The staff were exceptionally attentive, offering everything from cleaning my sunglasses poolside to ensuring I had everything I needed during my stay.
Location
9.0
Though the hotel is away from the busy areas of Cancun, I found it worth every penny for the peace and tranquility it offered.
Dining
7.0
While I had some delicious dishes, especially at Malpeque, the overall dining experience was inconsistent. I found some meals not to meet the luxury standard I expected.
Facilities
9.0
The amenities were fantastic, with options for room service, car hire, and a lovely pool area that truly enhanced my stay.
William
United States, October  2024
7.2/10

I just had an very nice 3-night stay at Waldorf Astoria Riviera Maya, and it was so refreshing to relax before heading to Tulum. The hotel is not in a busy area, but it definitely felt like a hidden gem. The food was absolutely good, especially at Malpeque, where I had the most heavenly cauliflower. But the service was the standout for me-the staff were incredibly attentive and even offered to clean my sunglasses by the pool! Overall, it was a amazing experience with only minor room for improvement.

Rooms
10.0
My King Room with Oceanfront View was lovely, decorated luxuriously with great linens and amenities.
Service
10.0
The customer service was great; 10/10 for attentiveness and friendliness.
Location
9.0
The hotel is situated outside the bustling zone of Cancun, providing a peaceful atmosphere while still being worth every penny.
Dining
10.0
Dining at Malpeque was amazing, and I also enjoyed meals at JAO and Chaya; the food is among the best in Cancun.
Facilities
10.0
The hotel facilities were excellent, with services that included room service and attentive poolside staff.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
is available in public areas for free.
Pets
Pets are allowed on request.
Number of floors:
5
Number of rooms:
167
Former name
waldorf astoria cancun
FAQs
About Waldorf Astoria Riviera Maya
What is the distance from Waldorf Astoria Riviera Maya to Cancun International Airport?
The hotel is located 10 km from Cancun International Airport.
What are the check-in and check-out times at Waldorf Astoria Riviera Maya?
Check-in is at 15:00 and check-out is at 12:00.
Is there parking available at Waldorf Astoria Riviera Maya?
Free private parking is available on-site without reservation.
What type of dining options are available at Waldorf Astoria Riviera Maya?
The hotel features multiple on-site dining options, including Chaya and JAO restaurants, offering international and Mexican cuisines.
What amenities can guests expect in the rooms at Waldorf Astoria Riviera Maya?
Rooms include air conditioning, a flat-screen TV, minibar, coffee machine, and a private bathroom with free toiletries.
What wellness facilities are available at Waldorf Astoria Riviera Maya?
Guests can access a spa and wellness centre with treatments like massages, body scrubs, and yoga classes.
What recreational activities are offered at Waldorf Astoria Riviera Maya?
The hotel offers activities including bike tours, cooking classes, and themed dinner nights.
How far is Waldorf Astoria Riviera Maya from La Isla Shopping Mall?
La Isla Shopping Mall is located 19 km from the hotel.
Does Waldorf Astoria Riviera Maya offer family-friendly services?
The hotel offers facilities catering to families, including a kids' menu and activities suitable for children.
What features does Waldorf Astoria Riviera Maya offer for business services?
The hotel provides a business center and meeting spaces for event planning.

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