Waldorf Astoria Riviera Maya, Cancun ∞ Discover spa retreats, reviews & deals for 2025

Book with us and save

up to 10%

compared to Booking.com

Key details

About Resort

Carr Federal Libre 307 Cancun-Tulum, Cancun, Mexico, ROO 77580

Waldorf Astoria Riviera Maya is a luxurious 5-star resort set amidst verdant-green mangroves, featuring 173 elegantly designed rooms and suites with private balconies and soaking tubs. The resort boasts a wellness-focused spa, multiple dining options including a renowned open-flame grill, and extensive event facilities.

Rooms & Suites

Rooms at Waldorf Astoria Riviera Maya feature elegant decor, ocean views, and private balconies in select accommodations. Guests can choose from luxurious options including Presidential Suites equipped with a gourmet kitchen and ample entertainment space.

Dining & Drinks

Dining options include expertly prepared regional and global dishes at three on-site restaurants, highlighted by Malpeque, an open-flame seafood grill, and Peacock Alley Lounge for signature cocktails. Poolside dining offers fresh juices and light fare in a relaxed atmosphere.

Leisure & Events

The resort features two oceanfront infinity pools, wellness activities, and a full-service spa with 21 treatment rooms. Events ranging from intimate gatherings to large celebrations can be hosted in elegant indoor and outdoor spaces.

Location & Services

Waldorf Astoria Riviera Maya is situated on a secluded stretch of Mayan coastline, 15 minutes from the Cancun International Airport. The resort offers concierge services and is surrounded by nature, allowing easy access to activities such as kayaking and paddle boarding.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Oceanfront King Room

Max:

2 persons

680 sq. feet

Bed options:

1 King Size Bed

Sea view

Heating

Balcony

room details

Check Prices

King Room

Max:

2 persons

680 sq. feet

Bed options:

1 King Size Bed

Sea view

Heating

Balcony

room details

Check Prices

Pool Pool Side King Room

Max:

2 persons

680 sq. feet

Bed options:

1 King Size Bed

Sea view

Heating

Balcony

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center

Cancun 14.4 mi

Airports

Cancun (CUN) 9.6 mi

Isla Mujeres (ISJ) 26.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Culinary Experience

“Every meal we had at the Waldorf Astoria was an adventure for the palate! My favorite dining experience was at Chaya, where the breakfast options were to die for, especially the French toast. The menu was extensive and creatively curated. Our dinner at Ja'o was equally impressive, thanks to our waiter Javier, whose knowledge and recommendations made the food come alive. I can still taste the exquisite dishes we enjoyed!” view full review

Relaxing Spa Retreat

“The spa at Waldorf Astoria Cancun was a highlight of our stay. I enjoyed a manicure and pedicure there that was second to none! The tranquil environment made it easy to unwind and forget about the outside world. After a day of relaxation, it was a perfect way to recharge before heading to the pool.” view full review

Luxurious Room Amenities

“Our room was an absolute sanctuary of luxury! Featuring a huge comfortable bed, massive sunken tub on the balcony, and a amazing ocean view, it felt like paradise. The spaciousness of the room was perfect for our family, and the attention to detail in the decor was evident, creating a calming ambiance.” view full review

Family-Friendly Fun

“Traveling with our baby, we found the children's amenities at the Waldorf Astoria to be good. The staff offered 4 kids' activities daily, and my little one loved every moment. It was such a relief to have dedicated kids' activities that kept our family engaged while we enjoyed some downtime.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Baggage storage
Locker room
Elevator
ATM/Cash machine
Hairdresser
Fireplace

Sports & Fitness

Fitness center
Yoga class
Sports trainer

Services

Room service
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Dinner
Special diet menus

Business

Business center
Meeting/ Banquet facilities

Children

Board games
Children's menu

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Spa center
Spa lounge
Steam room
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Full body massage
Make up services

Room features

Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Location

Carr Federal Libre 307 Cancun-Tulum, Cancun, Mexico, ROO 77580

Map view

Carr Federal Libre 307 Cancun-Tulum, Cancun, Mexico, ROO 77580

City landmarks

Bahia Petempich Beach

2.2 mi

Moon Palace

2.4 mi

Moon Palace Golf Club

2.5 mi

Spa Center

Spa

2.5 mi

Events

Moon Palace Arena

2.7 mi

Petempich Bay

2.8 mi

Carr. Cancun - Tulum

Piston Pueblo

2.9 mi

Unnamed Road

The Kay Club

2.9 mi

Reviews and Ratings <br />

Feedback from previous guests about their experience.

80%

loved the resort and would return for another relaxing stay

8.0/10

Great

Rooms

9.6

Location

9.2

Service

10.0

Dining

7.4

William

United States of America, February 2025

5.8/10

I had a wonderful stay at Waldorf Astoria Riviera Maya. The premises and rooms are absolutely stunning, offering a luxurious and comfortable experience. However, the dining options didn't quite meet my expectations, as some meals were disappointing for the price. 🌴🍽️

Rooms

8.0

The King Room with Oceanfront View was beautiful, featuring great linens and fabulous amenities.

Service

10.0

The service was excellent, with attentive poolside staff who took care of every detail.

Location

10.0

The location is serene, away from the hustle and bustle of Cancun, but conveniently close enough to explore.

Dining

6.0

Dining was mixed; some dishes, like those at the Malpeque restaurant, really stood out, but others didn't justify the high prices.

Facilities

9.0

The hotel offers excellent facilities, including room service, tours, and a refreshing pool.

Michael

United States of America, December 2024

6.0/10

My stay at Waldorf Astoria Riviera Maya was fantastic overall, though I did have some concerns about the dining options. The service was perfect, and the room views were amazing. I spent three nights before heading to Tulum, and it was a perfect way to unwind. However, some dining experiences didn't meet my expectations, especially considering the prices.

Rooms

10.0

I stayed in a King Room with Oceanfront View, and it was beautiful and luxurious. The linens were great and the room was impeccably clean.

Service

10.0

The staff truly made my experience nice. They were incredibly attentive and even offered to clean my sunglasses poolside, which I found very thoughtful.

Location

9.0

The hotel is set away from the hustle and bustle of Cancun, which I appreciated. It felt like a tranquil oasis with stunning ocean views.

Dining

7.0

While I loved the ambiance of the hotel, I found some dining options, like the Malpeque restaurant, to be hit or miss. I enjoyed the cauliflower dish, but some meals could have been better for the price we paid.

Facilities

9.0

The facilities were excellent, including room service and the ability to use golf carts to explore nearby areas. Everything felt well-maintained and inviting.

Bert

United States of America, November 2024

6.8/10

I recently had a lovely three-night stay at the Waldorf Astoria Riviera Maya, where I enjoyed beautiful and luxurious accommodations. The attentive service and cleanliness throughout the hotel were really good. However, I found the dining options to be expensive for the quality provided. Overall, it was a fantastic place to unwind before continuing my journey to Tulum. 😊

Rooms

10.0

The King Room with Oceanfront View was lovely, featuring beautiful decor and comfortable amenities.

Service

10.0

The staff provided perfect service, making my stay even more enjoyable with their attentiveness.

Location

9.0

Although the hotel isn't in the bustling area of Cancun, the serene setting was worth every penny.

Dining

7.0

While I enjoyed the dining experience overall, some dishes were quite pricey and not up to par with expectations.

Facilities

9.0

The poolside services were good, with staff offering refreshing nibbles and even cleaning my sunglasses!

Charles

United States of America, October 2024

7.4/10

I had an very nice stay at Waldorf Astoria Riviera Maya! The service was on point and the ocean view from my King Room was absolutely stunning. I enjoyed three nights of blissful relaxation. However, the dining experience was a bit hit or miss, with some meals not living up to expectations. Overall, a luxurious getaway! 🌊✨

Rooms

10.0

My King Room with an oceanfront view was beautifully decorated and luxurious. Fresh linens and great amenities made it a comfortable stay.

Service

10.0

The staff were exceptionally attentive, offering everything from cleaning my sunglasses poolside to ensuring I had everything I needed during my stay.

Location

9.0

Though the hotel is away from the busy areas of Cancun, I found it worth every penny for the peace and tranquility it offered.

Dining

7.0

While I had some delicious dishes, especially at Malpeque, the overall dining experience was inconsistent. I found some meals not to meet the luxury standard I expected.

Facilities

9.0

The amenities were fantastic, with options for room service, car hire, and a lovely pool area that truly enhanced my stay.

William

United States of America, October 2024

7.2/10

I just had an very nice 3-night stay at Waldorf Astoria Riviera Maya, and it was so refreshing to relax before heading to Tulum. The hotel is not in a busy area, but it definitely felt like a hidden gem. The food was absolutely good, especially at Malpeque, where I had the most heavenly cauliflower. But the service was the standout for me—the staff were incredibly attentive and even offered to clean my sunglasses by the pool! Overall, it was a amazing experience with only minor room for improvement.

Rooms

10.0

My King Room with Oceanfront View was lovely, decorated luxuriously with great linens and amenities.

Service

10.0

The customer service was great; 10/10 for attentiveness and friendliness.

Location

9.0

The hotel is situated outside the bustling zone of Cancun, providing a peaceful atmosphere while still being worth every penny.

Dining

10.0

Dining at Malpeque was amazing, and I also enjoyed meals at JAO and Chaya; the food is among the best in Cancun.