Waldorf Astoria Riviera Maya, Alfredo V. Bonfil ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Carr Federal Libre 307 Cancun-Tulum, Alfredo V. Bonfil, Mexico, ROO 77580

Waldorf Astoria Riviera Maya is a 5-star beachfront resort offering luxurious accommodations set amidst verdant-green mangroves. The property features three restaurants, two bars, several pools, and a world-class spa. Guests can enjoy direct beach access on 40.5 hectares of picturesque coastline.

Rooms & Amenities

The Waldorf Astoria Riviera Maya offers 173 luxurious rooms and suites, each with air conditioning, a TV, and a private bathroom with free toiletries. Selected rooms include a private balcony and soaking tub. Upgrading to a Presidential Suite grants additional space with a pool table and gourmet kitchen.

Dining & Drinks

Dining options at Waldorf Astoria include three restaurants offering regional and international cuisine alongside lighter fare. Guests can enjoy meals with panoramic ocean views from indoor and outdoor seating areas. The hotel's bars serve crafted cocktails and refreshments.

Leisure & Activities

Leisure activities include access to multiple pools, a private beach, and non-motorized water sports. The Waldorf Astoria Spa features 21 treatment rooms, offering a range of holistic treatments infused with local traditions. Guests can engage in guided nature walks and cooking classes.

Services & Location

The resort provides a 24-hour front desk, concierge service, and event facilities for both personal gatherings and business meetings. Waldorf Astoria Riviera Maya offers transportation services from Cancún International Airport, located 15 km from the hotel.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Oceanfront King Room

Max:

2 persons

680 sq. feet

Bed options:

1 King-size bed

Sea view

Heating

Balcony

room details

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King Room Oceanfront View

Max:

2 persons

680 sq. feet

Bed options:

1 King-size bed

Sea view

Heating

Balcony

room details

Check Prices

Swim-Up Pool King Room

Max:

2 persons

680 sq. feet

Bed options:

1 King-size bed

Sea view

Heating

Balcony

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Alfredo V. Bonfil 14.4 mi

Airports

Cancun (CUN) 9.6 mi

Isla Mujeres (ISJ) 26.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Dining Experience

“Dining at this hotel was a feast for the senses! Each meal was bursting with flavor and beautifully presented. I particularly enjoyed the seafood at the Malpeque restaurant, where I was introduced to unique dishes that left my palate delighted. Alongside the vibrant culinary offerings, I also appreciated the attentiveness of the staff, who ensured that every dining experience was perfect.” view full review

Luxurious Room Retreat

“Staying in my suite was like being in an oasis of luxury. The room was immaculate, featuring a private balcony with a small whirlpool. It was a true delight to unwind there while enjoying the fine views. The generous space and thoughtful details, like multiple sets of robes and slippers, made it feel like a home away from home.” view full review

Invigorating Fitness Classes

“I had an amazing time participating in the fitness classes offered at the hotel. The yin yoga and meditation sessions were particularly noteworthy, helping me find a deep sense of calm each day. Each class was tailored to accommodate different skill levels, making it a cute experience for everyone.” view full review

Relaxing Spa Retreat

“The spa facilities were excellent and provided a perfect escape from the daily hustle. I opted for a hot stone massage that left me feeling utterly relaxed and rejuvenated. The serene environment of the spa really enhanced my overall wellness experience during my stay.” view full review

General

Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Luggage storage
Locker room
Lift
ATM/Cash machine
Hairdresser
Fireplace

Sports & Fitness

Fitness centre
Yoga class
Sports trainer

Services

Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Board games
Children's menu

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Spa centre
Spa lounge
Steam room
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Full body massage
Make up services

Room features

Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Location

Carr Federal Libre 307 Cancun-Tulum, Alfredo V. Bonfil, Mexico, ROO 77580

Map view

Carr Federal Libre 307 Cancun-Tulum, Alfredo V. Bonfil, Mexico, ROO 77580

City landmarks

Bahia Petempich Beach

2.2 mi

Moon Palace

2.4 mi

Moon Palace Golf Club

2.5 mi

Spa Centre

Spa

2.5 mi

Event hall

Moon Palace Arena

2.7 mi

Petempich Bay

2.8 mi

Carr. Cancun - Tulum

Piston Pueblo

2.9 mi

Unnamed Road

The Kay Club

2.9 mi

Reviews and Ratings <br />

Feedback from previous guests about their experience.

66%

loved the resort and would return for another relaxing stay

6.6/10

Nice

Rooms

9.6

Location

9.2

Service

10.0

Dining

7.4

William

United States, February 2025

5.8/10

I had a wonderful stay at Waldorf Astoria Riviera Maya. The premises and rooms are absolutely stunning, offering a luxurious and comfortable experience. However, the dining options didn't quite meet my expectations, as some meals were disappointing for the price. 🌴🍽️

Rooms

8.0

The King Room with Oceanfront View was beautiful, featuring great linens and fabulous amenities.

Service

10.0

The service was excellent, with attentive poolside staff who took care of every detail.

Location

10.0

The location is serene, away from the hustle and bustle of Cancun, but conveniently close enough to explore.

Dining

6.0

Dining was mixed; some dishes, like those at the Malpeque restaurant, really stood out, but others didn't justify the high prices.

Facilities

9.0

The hotel offers excellent facilities, including room service, tours, and a refreshing pool.

Michael

United States, December 2024

6.0/10

My stay at Waldorf Astoria Riviera Maya was fantastic overall, though I did have some concerns about the dining options. The service was perfect, and the room views were amazing. I spent three nights before heading to Tulum, and it was a perfect way to unwind. However, some dining experiences didn't meet my expectations, especially considering the prices.

Rooms

10.0

I stayed in a King Room with Oceanfront View, and it was beautiful and luxurious. The linens were great and the room was impeccably clean.

Service

10.0

The staff truly made my experience nice. They were incredibly attentive and even offered to clean my sunglasses poolside, which I found very thoughtful.

Location

9.0

The hotel is set away from the hustle and bustle of Cancun, which I appreciated. It felt like a tranquil oasis with stunning ocean views.

Dining

7.0

While I loved the ambiance of the hotel, I found some dining options, like the Malpeque restaurant, to be hit or miss. I enjoyed the cauliflower dish, but some meals could have been better for the price we paid.

Facilities

9.0

The facilities were excellent, including room service and the ability to use golf carts to explore nearby areas. Everything felt well-maintained and inviting.

Bert

United States, November 2024

6.8/10

I recently had a lovely three-night stay at the Waldorf Astoria Riviera Maya, where I enjoyed beautiful and luxurious accommodations. The attentive service and cleanliness throughout the hotel were really good. However, I found the dining options to be expensive for the quality provided. Overall, it was a fantastic place to unwind before continuing my journey to Tulum. 😊

Rooms

10.0

The King Room with Oceanfront View was lovely, featuring beautiful decor and comfortable amenities.

Service

10.0

The staff provided perfect service, making my stay even more enjoyable with their attentiveness.

Location

9.0

Although the hotel isn't in the bustling area of Cancun, the serene setting was worth every penny.

Dining

7.0

While I enjoyed the dining experience overall, some dishes were quite pricey and not up to par with expectations.

Facilities

9.0

The poolside services were good, with staff offering refreshing nibbles and even cleaning my sunglasses!

Charles

United States, October 2024

7.4/10

I had an very nice stay at Waldorf Astoria Riviera Maya! The service was on point and the ocean view from my King Room was absolutely stunning. I enjoyed three nights of blissful relaxation. However, the dining experience was a bit hit or miss, with some meals not living up to expectations. Overall, a luxurious getaway! 🌊✨

Rooms

10.0

My King Room with an oceanfront view was beautifully decorated and luxurious. Fresh linens and great amenities made it a comfortable stay.

Service

10.0

The staff were exceptionally attentive, offering everything from cleaning my sunglasses poolside to ensuring I had everything I needed during my stay.

Location

9.0

Though the hotel is away from the busy areas of Cancun, I found it worth every penny for the peace and tranquility it offered.

Dining

7.0

While I had some delicious dishes, especially at Malpeque, the overall dining experience was inconsistent. I found some meals not to meet the luxury standard I expected.

Facilities

9.0

The amenities were fantastic, with options for room service, car hire, and a lovely pool area that truly enhanced my stay.

William

United States, October 2024

7.2/10

I just had an very nice 3-night stay at Waldorf Astoria Riviera Maya, and it was so refreshing to relax before heading to Tulum. The hotel is not in a busy area, but it definitely felt like a hidden gem. The food was absolutely good, especially at Malpeque, where I had the most heavenly cauliflower. But the service was the standout for me—the staff were incredibly attentive and even offered to clean my sunglasses by the pool! Overall, it was a amazing experience with only minor room for improvement.

Rooms

10.0

My King Room with Oceanfront View was lovely, decorated luxuriously with great linens and amenities.

Service

10.0

The customer service was great; 10/10 for attentiveness and friendliness.

Location

9.0

The hotel is situated outside the bustling zone of Cancun, providing a peaceful atmosphere while still being worth every penny.

Dining

10.0

Dining at Malpeque was amazing, and I also enjoyed meals at JAO and Chaya; the food is among the best in Cancun.